From the Desk of Chief Ogden | Seeds of Leadership | By Chief David A. Ogden
Help Me Understand
One of the most impactful phrases a leader can use when frustration creeps into a conversation—and we’ve all been there—is, “Help me understand…”
I’ve used this simple statement to shift the focus from reacting to building a connection. It fosters clarity, encourages empathy, and promotes constructive dialogue.
Great leaders listen with intent, and this phrase helps uncover the root of issues rather than letting emotions take over. Using “Help me understand…” shows respect for others’ perspectives and opens the door to collaboration and trust.
Add this to your leadership toolbox today and use it with purpose.
In the samurai tradition, presenting a sword with the blade facing oneself was a gesture of ultimate trust and respect. Leaders should embrace this mindset. When someone acknowledges their mistake and "offers their sword," they’re not succumbing to failure—they’re placing their trust in you as a leader.
True leadership transforms these moments into growth, trust, and redemption—not punishment. Reframe the narrative. Lead with honor.
